Frequently Asked Questions | In Real Time Wellness

Frequently Asked Questions

Therapy Sessions

How do you maintain confidentiality?

According to state and federal law, an LCSW is a mandated reporter and expected to report suspicions of abuse and neglect of dependent children, the intellectually & developmentally disabled, and anyone over the age 65. An LCSW is also expected to report to crisis personnel disclosures of self-harm or the harm of others, including but not limited to suicidal ideation, suicidal gestures, suicidal attempts, homicide ideation, homicidal gestures, and homicidal attempts.

Please note that many insurance companies conduct audits, to validate the need and utilization of therapy. If a client is using insurance to cover the costs of therapy, the insurance company and the primary insurance holder, have access to data like appointment history, treatment plans, treatment summaries, and session notes.

How long are therapy sessions?

Intake appointments are 75-minutes and therapy sessions are 45+ minutes.

Will I be in therapy forever?

No, you will not be in therapy forever. I believe that therapy is helpful as long as you are growing and changing as a result of implementing the tools and techniques that are discussed in session. If you and I both do our jobs, you will not be in therapy forever.

How do I schedule an appointment?

New clients can schedule a FREE 15 minute therapy consultation through an online client portal by clicking here.

Established clients have the option of scheduling appointments online via the client portal or at the end of their therapy appointment.

Click here to access the client portal.

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Insurance, Fees, and Payment

What is the current rate for therapy?

My current rate is $200 for a 75-minute intake session aka the first session and $175+ for a 45+ minute individual follow-up sessions.

Do you take insurance?

Yes, I am currently in-network with the following insurance plan:

  • Aetna

  • Aetna Student Health

Do I have to use my insurance?

No, you do not have to use your insurance to receive therapy. Some clients choose to not use their insurance as a means to keep their information confidential and unknown to their employer and/or the primary insurance holder.

What if I don’t have insurance?

You can still receive therapy without having insurance. My current rate is $175 for a 75-minute intake session aka the first session and $150+ for a 45+ minute individual follow-up sessions.

Do you offer sliding scale rates?

Yes, however I have limited availability for sliding scale appointment slots.

What if you don’t accept my insurance?

If your current insurance provider is not listed above, it would be important for you to check with your insurance plan and determine if you have “Out of Network” Benefits for outpatient mental health treatment.

What does it mean to have Out of Network Benefits?

Out of Network benefits is a unique designation provided by an insurance company. It is very wise to confirm directly with your insurance company whether you have out of network benefits for outpatient mental health treatment. Benefits may include, reimbursement for sessions fees, or the ability to pay for sessions using a Flexible Spending Account (FSA) or Health Savings Account (HSA). You can reach your insurance company by calling the membership hotline number listed on the back of your insurance card.

What forms of payment do you accept?

All clients are required to have a credit or debit card on file in the event of no-shows or late-cancellations. Clients can pay session fees via VISA, Mastercard, Discover, or American Express.

All electronic payments are processed via Stripe, a secure and encrypted payment system embedded within the HIPAA compliant client portal.

Payment is expected at the start of the therapy session. Payment expectations and fees are outlined in the client intake forms.

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